B2B SaaS & Brand Review Intent · Tested Task Preset · 4 min read

Trustpilot Reviews Scraper: Export 1–2 Star Competitor Reviews & Replies

Extract verified customer reviews from Trustpilot with star ratings, review text, country, date of experience, verification status, and company reply timestamps.

Written by Khan (@misterkhan)

Updated Oct 2026 · Verified on misterkhan/trustpilot-reviews-scraper

Open Task in Apify Console ↗

📋 Ready-to-Run Apify Task Template

Actor: misterkhan/trustpilot-reviews-scraper

▶ Open Task in Apify Console Direct UI ↗

Tested Cost

$0.50 / 1,000 items

Avg Speed

~14 seconds

Container RAM

128 MB

Suggested Cron

Daily / Weekly Brand Audit

{
  "domain": "wise.com",
  "stars": [
    1,
    2
  ],
  "maxItems": 100
}

curl -X POST "https://api.apify.com/v2/acts/misterkhan~trustpilot-reviews-scraper/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"domain":"wise.com","stars":[1,2],"maxItems":100}'

{
  "method": "POST",
  "url": "https://api.apify.com/v2/acts/misterkhan~trustpilot-reviews-scraper/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN",
  "sendBody": true,
  "SpecifyBody": "json",
  "jsonBody": {
    "domain": "wise.com",
    "stars": [
      1,
      2
    ],
    "maxItems": 100
  }
}

40+ Structured Fields at $0.50 per 1,000 Reviews

Because this task leverages direct Next.js JSON state pagination instead of slow headless browser scrolling, it extracts 1,000 Trustpilot reviews for just $0.50 in under 20 seconds—complete with verification badges, consumer country codes, date of experience, and full company response threads.

Sample Output Dataset (From My Live Test Run)

Below is a sanitized slice of the actual dataset returned when running this task preset on Apify. You can export the full run directly as CSV, Excel (.xlsx), or JSON:

Reviewer	Stars	Review Headline	Verified?	Replied?
Marcus V.	1	Business account verification frozen for 9 business days	true	false
Elena R.	2	Wire transfer fee increased without clear breakdown	true	true

How I Wire This Into an Automated Pipeline

1. Enter Target Company Domain & Star Filter (Apify Console (misterkhan/trustpilot-reviews-scraper)): Extracts 100+ reviews in ~14 seconds via direct Next.js data pagination.
2. Identify Unanswered Negative Reviews (n8n / Slack Webhook): Filter where rating <= 2 and hasCompanyReply == false.
3. Categorize Churn Drivers or Alert CS Desk (OpenAI / Looker Studio): Cluster complaints into Billing, Support Latency, or Bug categories automatically.

Written by Khan (@misterkhan)

I build and maintain high-efficiency cloud scrapers and Apify Task presets. Want to run this exact configuration right now? Launch the pre-configured task in Apify Console →